Caring for health, caring for Botswana. +267 318 4181 info@pharmavision.co.bw

Pharma Vision (Pty) Ltd. HEALTH GROUP PRIVACY STATEMENT

Subject to applicable laws, by using and or interacting with the Pharma Vision (Pty) Ltd. websites and or providing your personal data to Pharma Vision (Pty) Ltd., you are consenting to the collection, holding, use and disclosure of that data as set out in this Privacy Statement.

This statement covers Pharma Vision (Pty) Ltd., its subsidiaries and its related companies, adapted where appropriate in-country on each website.

Pharma Vision (Pty) Ltd. acknowledges and respects the privacy of individuals and is committed to the protection of their personal data. This statement sets out the way in which Pharma Vision (Pty) Ltd. will use, manage and protect your personal data.

What Data Does Pharma Vision (Pty) Ltd. Collect and Hold?

Subject to applicable laws, Pharma Vision (Pty) Ltd. may collect and hold personal data related to you which is necessary for the purpose of conducting Pharma Vision (Pty) Ltd.’s business, including (without limitation) (i) to deliver products, services or information, (ii) to assist you with matters relating to Pharma Vision (Pty) Ltd.’s products and services, (iii) to improve and better understand your preferences in respect of Pharma Vision (Pty) Ltd.’s products and services and (iv) to fulfil Pharma Vision (Pty) Ltd.’s regulatory obligations. Examples of data Pharma Vision (Pty) Ltd. collects and holds include, without limitation, to the extent permitted by applicable laws, your name, your professional qualifications, address, telephone number, facsimile number and email address. This data is usually collected directly from you but occasionally, where it is unreasonable or impractical to do so, it may be provided by third party service providers or publicly available sources. You may choose not to provide any personal data to Pharma Vision (Pty) Ltd., however, Pharma Vision (Pty) Ltd. may not be able to provide products or services to you.

Pharma Vision (Pty) Ltd. will not collect, hold, use or disclose sensitive data (such as information about racial or ethnic origins, political or religious beliefs, gender, date of birth or health information) except with your consent or where required or permitted by law. Pharma Vision (Pty) Ltd. may collect, hold, use or disclose sensitive data such as your or your child’s health data where you have provided it to Pharma Vision (Pty) Ltd. in the context of communicating feedback on, or to    report an issue or adverse event related to, one of Pharma Vision (Pty) Ltd.’s products.

How Does Pharma Vision (Pty) Ltd. Use and Disclose Data?

Pharma Vision (Pty) Ltd. may use the personal data that you submit to Pharma Vision (Pty) Ltd. in connection with the above-stated purposes and Pharma Vision (Pty) Ltd. may use the data to respond to your requests; improve Pharma Vision (Pty) Ltd.’s level of service and the content of the Pharma Vision (Pty) Ltd. websites; provide you with tips, helpful information, product news and updates; notify you of new Pharma Vision (Pty) Ltd. products and services (where you have agreed to this); seek your views on Pharma Vision (Pty) Ltd.  products and services; consider your application for employment; and for Pharma Vision (Pty) Ltd.’s own administrative and quality assurance purposes. Pharma Vision (Pty) Ltd. may also allow that data to be given to third parties (such as service providers as further specified below).

You can opt out of receiving marketing materials by writing to Pharma Vision (Pty) Ltd. at the below address or following any instructions to unsubscribe in one of Pharma Vision (Pty) Ltd.’s marketing emails.

Pharma Vision (Pty) Ltd. may disclose personal data (other than sensitive data) to its suppliers, contractors, agents or partners:

  • to meet the purpose for which it was submitted; or
  • for the purpose of processing and delivering your request (e.g. providing  products or services); or
  • if Pharma Vision (Pty) Ltd. is required or authorised by law to disclose the data.

Pharma Vision (Pty) Ltd. may also disclose your personal data to distributors of Pharma Vision (Pty) Ltd.’s products and services, as well as service providers and subcontractors retained to perform functions on Pharma Vision (Pty) Ltd.’s behalf or to provide services to Pharma Vision (Pty) Ltd., such as warehousing and delivery; marketing and advertising; website hosting and management; information technology; legal; accounting; audit and other professional service providers. All service providers and subcontractors that act on Pharma Vision (Pty) Ltd.’s behalf are contractually obligated that they do not collect, use or disclose the personal data for any purpose other than to perform such  functions on Pharma Vision (Pty) Ltd.’s behalf or to provide services to Pharma Vision (Pty) Ltd. or as otherwise required by law.

Pharma Vision (Pty) Ltd. may also disclose this data to its affiliated companies under the principles set out above.

Pharma Vision (Pty) Ltd. is subject to mandatory reporting requirements and may disclose sensitive data to regulatory authorities, overseas affiliates of Pharma Vision (Pty) Ltd. and/or third parties managing or requiring oversight of such reporting on Pharma Vision (Pty) Ltd.’s behalf and as required by law.

You should note that your data may be processed in countries with lower data protection standards than your country of residence. Subject to applicable laws, by using and or interacting with the Pharma Vision (Pty) Ltd. websites, you consent to any transfer, processing or storing of data outside your country of residence. Pharma Vision (Pty) Ltd. will ensure that if data is transferred outside your country of residence, it will still be treated in accordance with this statement.

Access, Correction and Security

Pharma Vision (Pty) Ltd. is committed to using commercially reasonable means to ensure that your personally identifiable data is protected appropriately, and according to the nature and sensitivity of the data. Pharma Vision (Pty) Ltd. uses a variety of security technologies and procedures to help protect your personally identifiable data from unauthorized access, interference, misuse, loss, modification, or disclosure. Unfortunately, the security of data transmitted  via the internet cannot be fully guaranteed. Whilst every effort is made to protect your personally identifiable data, Pharma Vision (Pty) Ltd. cannot guarantee the security of the personally identifiable data you transmit to the Pharma Vision (Pty) Ltd. websites via the internet; any transmission is at your own risk. While Pharma Vision (Pty) Ltd. cannot guarantee that loss, misuse or alteration to data will not occur during internet transmission, once Pharma Vision (Pty) Ltd. has received your data, Pharma Vision (Pty) Ltd. makes commercially reasonable efforts to prevent such unfortunate occurrences.

You can access and request correction of any personal data concerning you at any time. You may also request that Pharma Vision (Pty) Ltd. deletes your personal data at any time. Any such requests should be made directly by contacting Pharma Vision (Pty) Ltd. (see below for details). Please note that there are some exceptions to your right to gain access to your data, including (but not limited to) where:

  • providing access would have an unreasonable impact upon the privacy of other individuals; or
  • the request for access is frivolous or vexatious; or
  • the data relates to existing or anticipated legal proceedings between you and Pharma Vision (Pty) Ltd., and the data would not be accessible by the process of discovery in those proceedings; or
  • providing access would be unlawful.

Subject to applicable laws, Pharma Vision (Pty) Ltd. may charge a fee for reasonable costs incurred in providing such access, and will advise of the amount of the fee before access is provided.

Clickstream Data

Each time you visit the Pharma Vision (Pty) Ltd. websites the Pharma Vision (Pty) Ltd. server may, subject to applicable laws, collect specific, anonymous data, known as click-stream data. Data collected may include the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit, and your  server’s IP address.

Pharma Vision (Pty) Ltd. may collect this data for statistical purposes to find out how the Pharma Vision (Pty) Ltd. websites are used and navigated. Pharma Vision (Pty) Ltd. may use this data to evaluate and improve the Pharma Vision (Pty) Ltd. websites’ performance or to identify individuals who may threaten the security or integrity of the Pharma Vision (Pty) Ltd. websites.

Cookies

Subject to applicable laws, cookies may be used by Pharma Vision (Pty) Ltd. websites.

A cookie is a piece of data that Pharma Vision (Pty) Ltd.’s web server may send to your machine when you visit the Pharma Vision (Pty) Ltd. websites. The cookie is stored on your machine, but does not identify you or give Pharma Vision (Pty) Ltd. any data about your computer.

A cookie helps Pharma Vision (Pty) Ltd. to recognise you when you re-visit the Pharma Vision (Pty) Ltd. websites and to co- ordinate your access to different pages on the Pharma Vision (Pty) Ltd. websites. Pharma Vision (Pty) Ltd. uses cookies to learn more about the way you interact with the content and help Pharma Vision (Pty) Ltd. improve your experience of using the Pharma Vision (Pty) Ltd. websites.

With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more. If you reject the use of cookies, you will still be able to access the Pharma Vision (Pty) Ltd. websites but please note that your use of the websites may not be optimized as much as if cookies were enabled.

Links to Other Sites

Pharma Vision (Pty) Ltd. may provide links to other sites on its websites. If you use these links, you will leave the Pharma Vision (Pty) Ltd. website. Pharma Vision (Pty) Ltd. is not responsible or accountable for any of these sites, their content or their usage of your personal data. It is advisable that you check the privacy policies on those sites.

Contact Us

Please contact us if you have a complaint regarding Pharma Vision (Pty) Ltd.’s compliance with this statement or any applicable data protection laws. Pharma Vision (Pty) Ltd. will consider and respond to a complaint within a reasonable time frame.

In addition, please contact us if you:

  • wish to discuss any privacy issues;
  • have any concerns regarding your personal data;
  • do not wish to receive any future communications from Pharma Vision (Pty) Ltd..

Pharma Vision (Pty) Ltd.

c/o Information Officer

info@pharmavision.co.bw